Tuloy Siargao booking terms The deal, in plain language.

Last updated 4 November 2026. Questions: hello@tuloysiargao.com.

How booking works

A booking on this site is a request, not an instant reservation. You send your dates and room; a real person checks the calendar and replies by email, usually within a day. Asking is free.

The hold, and what secures your room. When we say yes, we hold your room for 3 days while you pay, and we email you the payment details with the hold. Your payment secures the room. If the payment has not arrived in 3 days, the hold ends and the room opens again.

Two ways to pay before you arrive.

How to pay: bank transfer, or GCash or Maya to the same account. We email you the details with the hold.

The security deposit. A refundable security deposit of 20% of a month's room rate (the second-guest charge is not included). It is a separate thing from the advance: it is held against damage, it is on top of the rent, and it comes back within 14 days of checkout, less any damage.

On arrival. If you paid the advance, you pay the rest of your first month plus the security deposit, by cash, GCash or bank transfer. On a ₱40,000 month that is ₱8,000 in advance, then ₱32,000 rent + ₱8,000 security deposit on arrival: ₱48,000 all in for your first month, of which ₱8,000 comes back. After the first month, rent is paid monthly the same ways: cash, GCash or bank transfer. Nothing is ever charged automatically: every payment is one you make yourself. Room rates are fixed. Anything extra you take up is priced and agreed with you before it is added.

Rates

Cancellation and refunds

The only money at risk before you arrive is the advance, and only if you cancel within 14 days of your arrival date. Inside those 14 days, if you paid your first month in full, only the advance part of it is kept and the rest comes back. A security deposit you paid before arriving always comes back in full on a cancellation. If we ever have to cancel, everything you paid comes back.

Money that comes back on a cancellation is sent within 7 days of the day you cancel, to the account you tell us. After checkout, your security deposit comes back within 14 days, less any damage. Nothing is ever charged automatically.

Your stay

The small print

These terms are governed by the laws of the Philippines. If any clause is found unenforceable, the rest stand. For how we handle your data, see the privacy & cookies page.